Contact Us
This page explains how to contact Top Bitcoin Casinos, what we can help with, and when you'll get a faster answer from somewhere else. We're an independent comparison site covering crypto casinos for US players. We don't run any casino, hold anyone's funds or process any deposits or withdrawals.
Age and risk notice: Gambling is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules. Gambling carries a real risk of losing money, and crypto prices can move sharply on top of that. If gambling is causing you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER.
What you can contact us about
We're happy to hear from readers about the following:
- Corrections: a bonus term, coin list, withdrawal limit or licence detail on our pages that looks out of date or wrong.
- Reader feedback: a comparison you found confusing, a topic you'd like covered, or something missing from a review.
- Method questions: how we rank casinos or why one sits above another. Our About Us page sets out who we are and how we work.
- Business and partnership enquiries: to be clear up front, we may earn a commission if you sign up through some links. Commission doesn't buy a ranking position, and enquiries can't change our ratings.
- Site or content issues: broken links, display problems or unclear wording.
What we can't help with
We can't resolve disputes with a casino, because we have no access to player accounts and no authority over operators. For the following issues, contact the casino's own support team first.
- Pending, delayed or missing withdrawals
- Account locks, verification requests or closures
- Bonus balances, wagering progress or promo eligibility
- Lost passwords or two-factor authentication problems
- Transactions sent to the wrong address or on the wrong network
Keep your transaction hash, timestamps and screenshots of any chat. They help the casino investigate, and they help you if you need to escalate. Blockchain transfers can't normally be reversed, so double-check addresses and networks before sending anything.
How to get a useful answer quickly
- Say which page you're writing about and quote the line you're questioning.
- Name the casino and the specific term, such as a wagering requirement or a coin.
- Include a link or screenshot of the casino's own terms if you're reporting a change.
- Note the date you saw it. Offers and limits change often, and our facts were last checked on Oct 1, 2026.
- Don't send private keys, seed phrases, passwords or full ID documents. We will never ask for them.
How we handle corrections
When a reader reports a problem, we compare it against the operator's current published terms. If the report holds up, we update the page. If we can't confirm it, we say so rather than guess. Casino terms change without notice, so please read the current terms on the operator's site before you deposit. Our Terms and Conditions cover how you may use this site.
Legal and tax questions
We can't give legal or tax advice. Offshore crypto casinos operate in a legal grey area for US players. They're licensed outside the US, not by any US regulator, and state laws differ. Check your own state's rules. Winnings and crypto gains may also be taxable, so consult a qualified tax professional.
Responsible gambling support
Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators. Set a budget you can afford to lose, treat crypto price swings as extra risk, and never chase losses. Our Responsible Gambling page lists practical tools and warning signs. For free, confidential help, call 1-800-GAMBLER.
A note on scams and impersonation
We will never ask you to send crypto, share wallet credentials or pay to access a review. If someone claiming to be us asks for any of that, treat it as a scam and ignore it. Use only the contact details published on this site.